Return Policy

Refund Policy. If you are not satisfied with your online course within 7 days of registration, we will issue a refund, minus a small administrative fee. After 7 days from registration, we will issue a credit for the course which can be applied to another online course or live event held by the Trauma-Informed Practices and Expressive Arts Therapy Institute.

Refund Policy for Live Events: Cancellations 30 days or more before an event receive a 90% refund minus a small handling charge. Cancellations received at least five working days before the seminar receive a 50% refund minus a small handling charge. If the event takes place, there is no refund for cancellations received later; however, a credit will be issued toward a future seminar or online course of your choice.

If an event is not held due to weather or other unforeseeable circumstances, a 90% refund minus a small handling charge is issued to all participants. However, you may also chose to apply the entire registration fee toward another live program or online course of your choice.

What if I can’t attend, but want to send someone else in my place? We accept substitutions at any time! If you will have the information prior to the seminar, please contact us using the contact form on the top menu. If you will not know until the day of, please make the registrar aware of the substitution when attending the event.

Disclaimer. We reserve the right to determine eligibility for registering for online courses. Upon request, professionals must show evidence of identity and credentials including master's level or higher mental health license or professional board certification/registration from a nationally recognized certification/registration agency in the creative arts therapies, counseling or play therapy, or equivalent experience. Students must show evidence of enrollment in a master's level or higher or equivalent course of study before beginning courses. Continuing education credits are available to individuals holding a master's level or higher degree, and a mental health license and/or professional board certification/registration from a nationally recognized credentialing board in the creative arts therapies, counseling, social work, or play therapy.